YAPI Approach to Online Reviews

The popular approach – pioneered by DemandForce – is to create a specialized review site and post patient’s reviews by providing offices with ability to filter out unfavorable reviews.  This works well to some extent since Google+, Yahoo Local show those reviews under “Web reviews” category. Though Yelp doesn’t. Offices like the automated nature of it.

Continue reading → YAPI Approach to Online Reviews

Configure Secure Email Provider

The HIPAA omnibus final rule includes new requirements that may apply when a patient requests an electronic copy of the patient’s information from a covered dental practice that maintains the record electronically. More here.

As a result of new requirements many dental offices started using secure email providers like ZSentry, DataMotion or MD OfficeMail Crypt-n-Send  when emailing ePHI – electronic protected health information. Both can be configured as  a standalone email encryption service that works along with your existing email account like Gmail, Yahoo, Hotmail.

This article describes how to enable the use of a secure email provider when sending emails in YAPI.

Continue reading → Configure Secure Email Provider

Use iPad Guided Access Feature to Prevent Patients to Close YAPI, Launch Other App or Shutdown iPad

iPad Guided Access feature temporarily  limits your device to a single app preventing users  to shutdown currently running app, switch to other application. Additionally, Guided Access feature allows you to  disable access to Home screen and disable all hardware buttons. Continue reading → Use iPad Guided Access Feature to Prevent Patients to Close YAPI, Launch Other App or Shutdown iPad