Configure Secure Email Provider

The HIPAA omnibus final rule includes new requirements that may apply when a patient requests an electronic copy of the patient’s information from a covered dental practice that maintains the record electronically. More here.

As a result of new requirements many dental offices started using secure email providers like ZSentry, DataMotion or MD OfficeMail Crypt-n-Send  when emailing ePHI – electronic protected health information. Both can be configured as  a standalone email encryption service that works along with your existing email account like Gmail, Yahoo, Hotmail.

This article describes how to enable the use of a secure email provider when sending emails in YAPI.

Open Global Setup, go to Email tab. On Email tab, check the Enable secure email box.

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Check Always use secure email box if you want YAPI use secure email provider as a default email provider.

Please note that YAPI uses secure email provider, when selected, for all emails sent  from  YAPI Dashboard. YAPI doesn’t use secure email provider for  automatic transactional emails like appointment reminders, recall, email blast, etc.

Enter outgoing SMTP server host name and port number supplied by your secure email provider.

For example, ZSentry uses zsentry.com and port 465, DataMotion uses smtp.datamotion.com and port 587 ,  MD Officemail Crypt-n-Send uses secure.cryptnsend.com and port 465.

Always check SSL and Must Login boxes.

Username and Password fields contain your credentials with secure email provider.

For ZSentry, Username contains the email address given in your PASS, while Password field contains ZSentry Usercode immediately followed by your ZSentry password. Please  read more here .

Once you setup a secure email provider, YAPI Send Email window will contain an option to send email securely

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This feature requires version 1.1.905 and up.

 

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