You may have noticed that when you use a single quote in a patient name, Eaglesoft translates it to a back quote.

In the following example, new patient name is D’Amore.

Screen Shot 2016-01-07 at 10.23.27 PM

When you read this patient back, you will find a back quote ( ` ) instead of a single quote ( ‘ ) the the last name – D`Amore

Screen Shot 2016-01-07 at 10.25.21 PM

As a result you should always use back quote ( ` ) when you perform a patient search in YAPI and expect a patient to have a quote in the name.

Screen Shot 2016-01-07 at 10.38.44 PM

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