YAPI’s InstaReview™ feature makes it relatively effortless to get more five-star reviews for your office. It is able to overcome common barriers that often prevent patients from leaving a review by sending an automatic review request via text.
The patient can leave a review directly from the text link on the app that they use most: Facebook, Google+, Yelp or Healthgrades. They will likely already be logged on to one of those apps on their phone. If so, the link will bring them straight to it. If you haven’t yet installed InstaReview™, click here to schedule setup with our Support Team.
Advanced Settings You’ll Want to Apply
You can now activate advanced settings for InstaReview™. Perhaps you only want to send a request to patients between the ages of 17 and 30. Or, maybe you only want to send an InstaReview™ request to patients with Gmail accounts. You can also limit the request to one per family so that families with multiple members won’t each get separate messages.
You can filter the InstaReview request to send only to:
- One family member
- A particular age range
- Only those with Gmail accounts
To adjust your InstaReview™ preferences, go to your settings. In the light blue box, titled “Automatic,” you will see the options mentioned above. You can check the box next to “Only one per family” to ensure multiple family members do not get the message. You’ll also see the option to send to those “Only with Gmail.” You can choose a particular age range that you only want the InstaReview™ request to send to.
At YAPI, we are constantly brainstorming features we can implement to make your practice more efficient. We constantly strive to impress you and your patients by creating tools to assist in your practice. Also, check out our recent Actionable Notes and Virtual Receptionist features. We’d love to hear what you think and how you are using them in your practice!