Focusing on patient education can increase patient retention and case acceptance, two primary goals for dental offices. Patients who are educated about oral health will value your services and are less likely to break appointments. They will stay on top of recall because they know how important it is to their overall health.
The majority of patients do not have much knowledge about dentistry. The information that they do have likely comes from articles they’ve read or the experiences of their friends and family members. The validity of their sources might be questionable. Continue reading
Keeping an accurate record of prescription and over-the-counter medications that patients take as well as regularly updating their records is vital to safe dental care delivery. Maintaining such record, however, can be challenging as patients often change medications, forget to list them or simply misspell confusing drug names.
Fortunately, with YAPI and Open Dental you can manage this task successfully. This article is intended to offer some best practices for creating and managing your Medication Master List in Open Dental and adding medications to the patient chart from YAPI.
What if I told you the key to being ranked on Google is to have a positive attitude? You’d probably say I’m crazy. And you’d be right. Crazy like a fox.
Let me explain.
You see, dental SEO (search engine optimization for dental websites) is really about two major things:
- Creating an amazing piece of content.
- Promoting that content to people who would value it.
Every office has those patients that either show up late or miss appointments again and again. You know who they are. They might tell you they are very sorry, but something came up at the last minute. They might not appear to feel bad at all. Whatever the reason, it happens continuously, and they cannot be trusted to keep an appointment.
These are the patients that you should never pre-appoint. Pre-appointing patients is an excellent recall habit that increases retention, but not everyone deserves the opportunity. It should be a privilege reserved for your compliant patients – those who value your service and that you can trust. Continue reading
Last minute hygiene cancellations are very costly for dental practices. When a patient cancels their appointment, filling that slot becomes the scheduler’s top priority. When a broken appointment happens last minute, filling it becomes the responsibility of the entire team, and YAPI can help.
When a cancellation occurs, consult your YAPI dashboard right away. There may be patients on the doctor’s schedule today or tomorrow who are due or past due for hygiene. You may be able to add a hygiene appointment to their treatment. The following three steps should be taken in quick succession to fill your calendar. Continue reading