Debunking objections about Intra-Office Software

Debunking objections about Intra-Office Software

 

It wouldn’t be an exaggeration to say that every dentist wants their practice to run smoothly. A well-run practice is the key to keeping both your patients and staff happy. In any given dental office, you will find: staff members who wear multiple hats, numerous patients being seen at once, and phones that ring with no end. We have become accustomed to days like these, which have become the new normal. Continue reading → Debunking objections about Intra-Office Software

How To Respond to Positive Online Reviews

 

 

Most of us tend to obsess over an occasional negative online review. We fume about it for days. We complain to our team, our spouse, and anyone who’d listen.

It’s understandable. Negative feedback hurts. We work so hard to take good care of our patients, and we are very sensitive to any criticism that seems unjustified or inflated.

The problem is that while we spend so much energy on an occasional negative review, we often ignore dozens of glowing reviews from our happy and loyal patients. It may be human nature to concentrate on the negative, but ignoring the positive feedback is a missed opportunity to build your online reputation. Continue reading → How To Respond to Positive Online Reviews

Prevent iPad From Automatically Connecting to a Guest or a Foreign Wireless Network

If your office has multiple wireless networks – a “business” network that connects to your main network, and a “guest” network that provides wireless Internet access to your patients – you may have noticed that iPad  may randomly jump from your “business” network to your “guest” network. If you are running YAPI you will get an error message “Request times out”,  “Unable to locate YAPI Service”, or a similar message. Continue reading → Prevent iPad From Automatically Connecting to a Guest or a Foreign Wireless Network