Feeling The Love? Don’t Leave Them Hanging.
by Dr Gina Dorfman, DDS
Most of us tend to obsess over an occasional negative online review. We fume about it for days. We complain to our team, our spouse, and anyone who’d listen.
It’s understandable. Negative feedback hurts. We work so hard to take good care of our patients, and we are very sensitive to any criticism that seems unjustified or inflated.
The problem is that while we spend so much energy on an occasional negative review, we often ignore dozens of glowing reviews from our happy and loyal patients. It may be human nature to concentrate on the negative, but ignoring the positive feedback is a missed opportunity to build your online reputation. Continue reading
Back when a glass wall with a small window separated the dental receptionist from the waiting room, a sign-in sheet was necessary to keep track of patients. Patients signed in and marked their appointment time and arrival time. No interaction with the receptionist was required.
The patient could make changes to their address and medical insurance. When the receptionist got off the phone, she opened her glass window, reached for the clipboard and got the patient started. Continue reading
Beta 3.3 can be installed via the following link that doesn’t require authentication. Please open this link on your iPad.
Please note that TestFlight’s device registration prevents non-permitted devices from installing on the fly.
What is the UDID?
Each iPad has a Unique Device Identifier (UDID), which is a sequence of 40 letters and numbers that is specific to your device. It’s like a serial number. It will look something like this: 0e83ff56a12a9cf0c7290cbb08ab6752181fb54b.
To register for Beta please visit the following site
If your office has multiple wireless networks – a “business” network that connects to your main network, and a “guest” network that provides wireless Internet access to your patients – you may have noticed that iPad may randomly jump from your “business” network to your “guest” network. If you are running YAPI you will get an error message “Request times out”, “Unable to locate YAPI Service”, or a similar message. Continue reading
Four or five fingers multitasking gestures available on iPad allows users to pinch to the Home Screen, swipe up to reveal the multitasking bar, and swipe left or right between apps. Unfortunately patients can accidentally invoke those gestures thus closing YAPI unexpectedly.