Going Digital with your Routing Slip

What’s all the hype about the Routing Slip?

Routing Slips are very valuable. They help eliminate the need for constant clicking around in a patient’s digital chart by pulling crucial information about your patients from your computer and delivering it right at your team’s fingertips on a single page. It also serves as an essential communication tool allowing team members to pass the information to each other without interruptions. Continue reading → Going Digital with your Routing Slip

How To Improve Customer Service Over the Phone in 3 Easy Steps

Delivering an exceptional patient experience over the phone is a huge practice builder and can make all the difference in winning a patient for life, yet it can be challenging. If you work at the front office, you probably frequently find yourself juggling calls and attending to multiple patients at once. You want to give prompt attention to every caller, minimize hold times, and take care of every detail but it can be exhausting, especially during the peak times. Continue reading → How To Improve Customer Service Over the Phone in 3 Easy Steps

Take The Bite Out of the Dental Recall

Following up on the past due patients is often the most dreaded, yet an essential task for running a healthy general or pediatric dental practice.

An effective recall program fills the schedule for both the dentist and the dental hygienist and allows our patients to maintain optimal dental health. It also helps you maintain a relationship with them so that they keep coming back and referring others. Continue reading → Take The Bite Out of the Dental Recall

Debunking objections about Intra-Office Software

Debunking objections about Intra-Office Software

 

It wouldn’t be an exaggeration to say that every dentist wants their practice to run smoothly. A well-run practice is the key to keeping both your patients and staff happy. In any given dental office, you will find: staff members who wear multiple hats, numerous patients being seen at once, and phones that ring with no end. We have become accustomed to days like these, which have become the new normal. Continue reading → Debunking objections about Intra-Office Software