Using Call Me Link in Email Templates

YAPI Call Me email link allows patients to request a phone callback from a dental office by clicking a link in an email. Unlike other Call Me implementations, this convenient feature doesn’t require patients to fill a contact form and delivers patient’s request along with patient’s contact information to your office in real time – just within seconds after the request. You typically use Call Me link in appointment, recall reminders or any other emails.

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Configure Secure Email Provider

The HIPAA omnibus final rule includes new requirements that may apply when a patient requests an electronic copy of the patient’s information from a covered dental practice that maintains the record electronically. More here.

As a result of new requirements many dental offices started using secure email providers like ZSentry, DataMotion or MD OfficeMail Crypt-n-Send  when emailing ePHI – electronic protected health information. Both can be configured as  a standalone email encryption service that works along with your existing email account like Gmail, Yahoo, Hotmail.

This article describes how to enable the use of a secure email provider when sending emails in YAPI.

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