We got a several reports today that YAPI executable YAPIRuntime.exe was flagged as a Win32-Evo-Gen malware by Avast! Free Antivirus. Continue reading → YAPI Executable was Flagged as a Malware by Avast! Free Antivirus and was Deleted
Occasionally YAPI wont start after upgrade showing “System.MissingMethodException: Method not found” error message. The cause of this problem is an interrupted upgrade process when some modules were not updated properly. Continue reading → How to Fix Broken Upgrade
Occasionally we are getting reports concerning Wi-Fi connectivity when YAPI app is unable to locate the server on start up. 15 seconds after the start the app may pop the following error message
When you retry one or two times YAPI is able to successfully locate the service and connect to it. In most typical scenario, problem occurs when YAPI is launched on iPad that was idle for a while. Continue reading → How to Minimize Wi-Fi Problems With the iPad
When your email has not been successfully delivered and the reason reported back to us is that the email has bounced, that email appears on YAPI Email Problem Report. Continue reading → What Is Bounced Email and YAPI Email Problem Report
Error E021 during workstation software update Continue reading → Error E021 During Software Update
I forgot to dismiss my patient in YAPI and didn’t move signed documents to my PMS. They are gone by now.
Logs and error reports assist in tracking down problems. Here is how to send YAPI logs from your computer to YAPI Technical Support.
Continue reading → Sending YAPI Logs to Support